Privacy Policy

Last Updated: 1/1/2025

Virtual Soft Cloud (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information (e.g., name, email address, phone number, company name)
Payment Information (e.g., billing details, transaction history)
Technical Information (e.g., IP address, browser type, operating system, device information, cookies, and analytics data)
Communication Data (e.g., messages, emails, feedback, and inquiries)
Employment Information (e.g., CVs, job applications, and related data if applying for a role)

We collect this information directly from you, through third-party sources, or automatically when you use our website or services.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services.
To process payments and invoices.
To respond to inquiries, provide customer support, and manage business relationships.
To improve website functionality, security, and user experience.
To comply with legal, regulatory, and contractual obligations.
To conduct marketing, promotions, and business analysis (with your consent, where required).
To detect and prevent fraud, abuse, and security threats.

We do not sell your personal data. However, we may share your information in the following circumstances:

Service Providers & Partners: With trusted third parties who assist in providing our services (e.g., payment processors, hosting services, analytics providers, IT support).
Legal Compliance: When required to comply with applicable laws, regulations, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the new entity.
Enforcement of Policies & Protection: To investigate, prevent, or take action regarding potential violations of our Terms of Service or threats to our business and users.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access & Correction: Request access to or correction of your personal information.
Deletion: Request deletion of your personal data where applicable.
Restriction & Objection: Object to processing or request restriction of your data processing.
Data Portability: Request a copy of your data in a structured format.
Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

To exercise your rights, contact us at [Your Email]. We may require identity verification before fulfilling your request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

As a global service provider, we may transfer and process data in countries outside your jurisdiction. We ensure that adequate safeguards (e.g., standard contractual clauses, data protection agreements) are in place to protect your information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have unintentionally collected such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes are made constitutes acceptance of the revised policy.

11. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

Email: support@virtualsoftcloud.com

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.